Get in Touch
Have questions about our fast & smart URL shortener? Our dedicated global support team is ready to assist you with link management, API integration, and security concerns.
Email Us
For general help, account issues, or technical feedback.
support@shortfy.xyzReport Abuse
Found a phishing or malicious link? Help us keep the web safe.
Submit Safety Report →Response Time
We aim to reply to all inquiries within:
Comprehensive Support Categories
Shortfy.xyz is more than a simple link tool; it is a full-scale link management platform. To help us serve you better, please categorize your inquiry into one of the following departments when reaching out:
1. Technical & API Support
Encountering issues with link redirections, analytics tracking, or our Developer API? Our engineering team provides high-priority technical assistance to ensure your branded shortcodes function perfectly across all devices.
2. Business & Enterprise Inquiries
Interested in high-volume link shortening or custom domain integrations? Contact our business development team for enterprise-grade solutions, higher rate limits, and dedicated account management tailored for your brand.
3. Data Privacy & Account Recovery
For GDPR/CCPA data requests, account deletion, or recovery of lost links, please use your registered email address for verification. We prioritize your privacy and handle data sensitive issues with strict confidentiality.
4. Advertising & Partnerships
Shortfy.xyz is open to strategic partnerships with advertising networks and content creators. If you wish to collaborate or advertise on our platform, please reach out with your proposal.
Global Safety Commitment
We maintain a strict zero-tolerance policy against spam, phishing, and malware. Our fast & smart URL shortener employs advanced AI filters to block malicious activity, but we rely on our community to stay vigilant.
Legal Notice for Abuse Reporting:
When reporting a link, please include the Shortfy URL and a brief description of the violation. We investigate all "ABUSE REPORT" flagged emails within 2 hours. Our security team works 24/7 to ensure our platform remains a trusted space for millions of users worldwide.
Our Headquarters
Shortfy operates globally with a core development team based in Bangladesh. We combine local talent with a global vision to build better web tools.
Working Hours
Monday - Friday09:00 AM - 06:00 PM
Saturday10:00 AM - 02:00 PM
TimezoneGMT+6 (BST)
Official Social Media
Stay updated with the latest releases, security patches, and link management tips by following our official handles. We provide 24/7 status updates via Twitter.
Are you a Developer?
Access our API documentation to build your own tools using Shortfy's robust infrastructure.
Request API Access